SSO Authentication Issues Impacting Access to Dynatrace

We are investigating an issue with our Single Sign‑On (SSO) service that is impacting access to Dynatrace resources requiring login.

Our teams are actively working to resolve this, and we will provide updates here as more information becomes available and access is restored.

Our investigation into this issue is ongoing as we work to identify the root cause.

Users with an active session may continue to have access for up to one hour before reauthentication is required.

Based on internal verification the product continues to function normally, this only affects access to the platform.

We will continue to provide updates here as the investigation progresses.

We have applied a mitigation to the affected service and are observing recovery of access to Dynatrace resources.

Our teams continue to monitor the environment closely to ensure stability while we work toward a full resolution. Further updates will be provided as needed.

We are receiving confirmation from customers that access has been restored, and we continue to work toward full resolution.

If you are still experiencing login issues, please open a ticket with our Support team so we can assist you directly.