Dynatrace experienced elevated load on backend services in AWS London and Azure US East deployments, causing slower UI responsiveness and delays in alert processing. The issue was identified as a backend service overload problem and teams implemented mitigation steps to restore normal service levels. The incident lasted 5.4 hours and affected the SaaS platform's performance across these two specific regional deployments.
We are currently investigating an issue causing elevated load on backend services on AWS London and Azure US East deployments, which may result in slower UI responsiveness and delays in alert processing.
Our teams are actively analyzing the situation and working to restore normal service levels as quickly as possible.
We apologize for the inconvenience and recommend monitoring this status page for further updates.
The issue has been identified and is related to elevated load on backend services affecting the AWS London and Azure US East deployments.
Our teams are actively working on mitigation steps to restore normal service levels as quickly as possible.
Further updates will be shared as progress continues.
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