Outage in e-Boks

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Resolved Major

January 24, 2026 - Started 12 days ago - Lasted about 11 hours
Official incident page

Incident Report

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 01/25/2026 08:11AM

This incident has been resolved.

MONITORING 12 days ago - at 01/24/2026 10:43PM

We are continuing to monitor for any further issues.

MONITORING 12 days ago - at 01/24/2026 10:43PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 days ago - at 01/24/2026 09:06PM

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse.
Det er muligt at logge på e-Boks via app.

There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction.
It is still possible to log in to e-Boks via the app.

Latest e-Boks outages

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution - 2 days ago

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution - 10 days ago

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution - 25 days ago

e-Boks are experiencing operational disturbances - about 1 month ago

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