Outage in e-Boks

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Resolved Minor

February 27, 2026 - Started about 3 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

The e-Boks service experienced a 2.2-hour outage where users could not log in via the public NemLog-in solution due to problems with the public digital mail system. Users could still access e-Boks through the mobile app as an alternative during the incident. The issue was reported to the Danish Agency for Digital Government, a fix was implemented and monitored, and the service was fully restored.

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.

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Latest Updates ( sorted recent to last )

RESOLVED 24 minutes ago - at 02/27/2026 11:40AM

This incident has been resolved.

MONITORING 43 minutes ago - at 02/27/2026 11:21AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 hours ago - at 02/27/2026 09:32AM

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse.
Det er muligt at logge på e-Boks via app.

There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction.
It is still possible to log in to e-Boks via the app.

Latest e-Boks outages

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution - 23 days ago

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution - about 1 month ago

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution - about 2 months ago

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