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Outage in e-Boks

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Resolved Major
October 03, 2026 - Started 12 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

NemLog-in authentication failed for e-Boks web client users (both personal and business) in Denmark, preventing browser-based logins for approximately 1.9 hours. The issue originated with the Danish Agency for Digital Government's public digital mail solution and was reported to them for resolution, while app-based login remained functional throughout. The incident was fully resolved within the same evening.

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/03/2026 08:58PM

This incident has been resolved.

MONITORING 12 days ago - at 10/03/2026 07:08PM

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse.
Det er muligt at logge på e-Boks via app.

There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction.
It is still possible to log in to e-Boks via the app.

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