Outage in e-conomic

Smart Pay kan have længere svartider / Smart Pay may have longer response times

Resolved Minor
April 29, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Vi oplever i øjeblikket problemer hos en underleverandør, hvorfor der kan forekomme længere svartider, når betalinger oprettes eller behandles i SmartPay. Vores leverandør arbejder på at løse problemet hurtigst muligt og beklager de gener det måtte medføre. --- We are currently experiencing issues with a supplier, which may result in longer response times when payments are created or processed in SmartPay. Our supplier is working to resolve the issue as quickly as possible and apologizes for any inconvenience this may cause.
Components affected
e-conomic November First
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/29/2025 11:39AM

Der er blevet fundet en løsning, og man bør ikke længere opleve forlængede svartider. Vi beklager forstyrrelsen.

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A solution has been found, and you should no longer experience extended response times. We apologize for the disruption.

IDENTIFIED 3 days ago - at 04/29/2025 08:02AM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 04/29/2025 08:01AM

Vi oplever i øjeblikket problemer hos en underleverandør, hvorfor der kan forekomme længere svartider, når betalinger oprettes eller behandles i SmartPay. Vores leverandør arbejder på at løse problemet hurtigst muligt og beklager de gener det måtte medføre.

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We are currently experiencing issues with a supplier, which may result in longer response times when payments are created or processed in SmartPay. Our supplier is working to resolve the issue as quickly as possible and apologizes for any inconvenience this may cause.

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