Outage in E2B
Elevated error rates when creating sandboxes from snapshots
Resolved Minor
September 15, 2026 - Started 9 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
E2B's US Region sandbox pause/resume/create functionality experienced elevated error rates when creating sandboxes from snapshots for approximately 4.8 hours. The issue was traced to a compatibility problem affecting snapshot restores. A fix was deployed and sandbox creation returned to normal operation.
Some teams are experiencing elevated error rates when creating sandboxes from snapshots.
Our team is investigating the root cause and will share updates as we learn more.
Components affected
E2B US Region - Sandbox Pause/Resume/CreateTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
8 days ago - at 09/15/2026 09:01PM
We’ve deployed the fix, and sandbox creation from snapshots is operating normally.
We’re continuing to monitor to confirm stability.
IDENTIFIED
9 days ago - at 09/15/2026 08:06PM
We’ve confirmed the root cause and are working to deploy a fix.
We’ll share another update once the fix is in place and we’ve verified recovery.
IDENTIFIED
9 days ago - at 09/15/2026 05:44PM
Our investigation points to a compatibility issue affecting some snapshot restores. We’re validating these findings and working toward a resolution. We’ll share further updates as we learn more.
INVESTIGATING
9 days ago - at 09/15/2026 04:53PM
Some teams are experiencing elevated error rates when creating sandboxes from snapshots.
Our team is investigating the root cause and will share updates as we learn more.
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