Outage in Eagle Eye
We are currently investigating an issue which has resulted in a reduction of service performance.
Resolved Minor
May 18, 2026 - Started 11 days ago
- Lasted 1 day
Incident Report
Summary AI Generated
Eagle Eye experienced a 37-hour service incident that caused reduced performance and impacted file ingestions in the Sandbox Environment. The technical team identified and resolved the underlying issue, restoring ingestion jobs and working through the accumulated backlog. The system was returned to normal operation with ongoing monitoring to ensure stability.
We are currently investigating
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Latest Updates ( sorted recent to last )
MONITORING
9 days ago - at 05/20/2026 09:04AM
This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability. Ingestion jobs are now running and the team is working on the backlog of jobs.
The current status can be seen on our status page https://status.eagleeye.com/.
MONITORING
10 days ago - at 05/19/2026 04:34PM
This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability.
The current status can be seen on our status page https://status.eagleeye.com/.
IDENTIFIED
10 days ago - at 05/19/2026 12:39PM
We have identified the cause of the problem and are working on a solution.
The current status can be seen on our status page https://status.eagleeye.com/.
INVESTIGATING
10 days ago - at 05/19/2026 08:31AM
We are currently experiencing an incident which is impacting file ingestions in the Sandbox Environment.
The team are investigating and working towards a resolution.
INVESTIGATING
11 days ago - at 05/19/2026 02:37AM
We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it.
Please see our status page at https://status.eagleeye.com/ we shall post updates as soon as more information is available.
INVESTIGATING
11 days ago - at 05/19/2026 02:28AM
We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it.
Please see our status page at https://status.eagleeye.com/ we shall post updates as soon as more information is available.
INVESTIGATING
11 days ago - at 05/19/2026 01:28AM
We are currently investigating
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