Outage in Ease

Background Jobs Processing Performance Degradation

Resolved Minor
November 28, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We're experiencing performance issues with background jobs processing. Tasks like email sending, forms generation and changes processing may be delayed until we are fully recovered.
Components affected
Ease Web Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/28/2023 09:33PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/28/2023 07:09PM

All systems are operating normally now and we'll continue to monitor.

IDENTIFIED about 1 year ago - at 11/28/2023 06:43PM

We've identified the root cause and are working on the resolution.

INVESTIGATING about 1 year ago - at 11/28/2023 06:14PM

We're experiencing performance issues with background jobs processing. Tasks like email sending, forms generation and changes processing may be delayed until we are fully recovered.

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