Outage in Easypost

Elevated Error rates with FedEx

Resolved Major
July 18, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We're seeing elevated error rates with FedEx rating and label buys. We are currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/18/2025 06:39PM

EasyPost experienced intermittent issues with FedEx label purchases due a system update. That update has been fully reverted at this time and normal service operations have resumed. The elevated failure rate was present from 10:40am - 12:00pm US/Eastern

MONITORING about 2 months ago - at 07/18/2025 04:09PM

The mitigation has been fully deployed and error rates have returned to normal. We are continuing to monitor and will update if the situation changes.

IDENTIFIED about 2 months ago - at 07/18/2025 04:03PM

The issue has been identified and mitigations are being deployed. Error rates are decreasing.

INVESTIGATING about 2 months ago - at 07/18/2025 03:52PM

We're seeing elevated error rates with FedEx rating and label buys. We are currently investigating.

Latest Easypost outages

USPS Label Buys - 2 months ago
UPS performance issues - 3 months ago
UPS Performance Issues - 3 months ago

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