Outage in EasyRedir

Request analytics data is delayed

Resolved Minor
October 25, 2024 - Started 12 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue that is delaying the availability of some types of request analytics in our dashboard, and also preventing the delivery of recurring analytics emails.
Components affected
EasyRedir Management Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/25/2024 10:13PM

This incident has been resolved.

MONITORING 12 months ago - at 10/25/2024 10:12PM

The issue has been resolved.

MONITORING 12 months ago - at 10/25/2024 09:04PM

A fix has been implemented and we continue to monitor the results.

IDENTIFIED 12 months ago - at 10/25/2024 07:44PM

We have identified the root cause of the issue and are working on implementing a fix. This should be completed within the next few hours. We will post an update when the issue has been solved.

INVESTIGATING 12 months ago - at 10/25/2024 04:43PM

We are currently investigating an issue that is delaying the availability of some types of request analytics in our dashboard, and also preventing the delivery of recurring analytics emails.

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