Outage in eazyBI

Data import gives error on some sites

Resolved Minor
August 07, 2025 - Started about 1 month ago - Lasted about 19 hours
Official incident page

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Outage Details

The error happens because the Jira REST API returns incorrect information. We are working with Atlassian on this problem.
Components affected
eazyBI Web App
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/08/2025 06:47AM

This incident has been resolved.

MONITORING about 1 month ago - at 08/07/2025 02:58PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 08/07/2025 12:16PM

The error happens because the Jira REST API returns incorrect information. We are working with Atlassian on this problem.

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