Outage in eazyBI

Data import gives error on some sites

Resolved Minor
August 07, 2025 - Started 3 months ago - Lasted about 19 hours
Official incident page

Incident Report

The error happens because the Jira REST API returns incorrect information. We are working with Atlassian on this problem.
Components affected
eazyBI Web App

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/08/2025 06:47AM

This incident has been resolved.

MONITORING 3 months ago - at 08/07/2025 02:58PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 08/07/2025 12:16PM

The error happens because the Jira REST API returns incorrect information. We are working with Atlassian on this problem.

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