Outage in eazyBI
On some sites, the Assets object schema and the Assets custom fields import give an error.
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/19/2025 05:48AM
This incident has been resolved.
MONITORING
about 1 month ago - at 09/17/2025 10:28AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 09/17/2025 08:18AM
UPD from Atlassian.
Apologies for the delay! Our Engineering team is still investigating this and will let you know as soon as we get an update!
IDENTIFIED
about 2 months ago - at 09/15/2025 02:10PM
UPD. Sep-16. The problem is escalated to Atlassian. Their response so far:
There is an internal incident open and Atlassian teams are working on the fix. They were able to reproduce the issue and are working on the resolution. We will keep you updated on this.
INVESTIGATING
about 2 months ago - at 09/15/2025 06:03AM
We are currently investigating this issue.
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