Outage in EBSCO

Service Issue Reported – EBSCO's CRM System

Resolved Major
February 15, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

EBSCO’s Customer Relationship System (CRM) is experiencing an outage that is impacting our ability to respond to your support requests. Our vendor is actively working to restore services and we will respond to your support requests as soon as possible. Thank you for your patience.
Components affected
EBSCO Additional Services

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/15/2023 05:30PM

The issues with EBSCO’s Customer Relationship System (CRM) are now resolved.
Thank you for your patience.

INVESTIGATING over 2 years ago - at 02/15/2023 01:29PM

EBSCO’s Customer Relationship System (CRM) is experiencing an outage that is impacting our ability to respond to your support requests. Our vendor is actively working to restore services and we will respond to your support requests as soon as possible. Thank you for your patience.

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