Outage in EBSCO

Service Issue Reported – Authentication Error

Resolved Major
October 04, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We have received reports of an issue with authentication to multiple EBSCO products. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Components affected
EBSCO Discovery Service EBSCO DynaMed EBSCO host Research Databases EBSCO Flipster EBSCO Full Text Finder EBSCO Dynamed & Micromedex

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/05/2023 12:14AM

The issues customers reported with multiple EBSCO Products are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

INVESTIGATING about 2 years ago - at 10/04/2023 11:06PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/04/2023 11:00PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/04/2023 11:00PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/04/2023 10:59PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/04/2023 09:47PM

We have received reports of an issue with authentication to multiple EBSCO products. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

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