Outage in EBSCO

Delay in eBooks and Flipster orders

Resolved Minor
April 29, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Need to monitor EBSCO outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including EBSCO, and never miss an outage again.
Start Free Trial

Outage Details

Due to the previously reported issue which impacted eBook orders, there is now a backlog of orders to be processed which our systems are currently working through as quickly as possible. As a result, orders placed starting Friday may be delayed in fulfilling through to EBSCOhost. This affects orders through GOBI, ECM, OASIS, and orders placed through Sales reps. Please note: orders can be placed but access will not be available to the end user on EBSCOhost until the backlog of orders has been cleared.
Components affected
EBSCO Flipster EBSCO eBooks EBSCO GOBI
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/29/2024 10:09PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 04/29/2024 07:47PM

Due to the previously reported issue which impacted eBook orders, there is now a backlog of orders to be processed which our systems are currently working through as quickly as possible. As a result, orders placed starting Friday may be delayed in fulfilling through to EBSCOhost. This affects orders through GOBI, ECM, OASIS, and orders placed through Sales reps.
Please note: orders can be placed but access will not be available to the end user on EBSCOhost until the backlog of orders has been cleared.

Latest EBSCO outages

Service Issue Reported – Numerous Products - 11 days ago
GOBI Basic Search currently unavailable - about 2 months ago
Service Issue Reported – ***EBSCO New UI Searches Failing to Execute*** - 2 months ago
Service Issue Reported –EBSCONET - 3 months ago
Service Issue Reported – My Collection Searching in EBSCOhost Collection Manager - 4 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook