Outage in EBSCO

Catalog / IR Processing Delays

Resolved Minor
December 06, 2024 - Started 15 days ago - Lasted 1 day
Official incident page

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Outage Details

We are experiencing issues with the Catalog and Institutional Repositories build environments. Customers will be able to access current catalogs and IRs, but updates are delayed beyond our 48 hours SLA. We apologize for the inconvenience.
Components affected
EBSCO Additional Services
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 12/07/2024 09:54PM

This incident has been resolved.

IDENTIFIED 15 days ago - at 12/06/2024 06:33PM

We successfully identified the problem, implemented a fix, and are now working on restoring currency.

INVESTIGATING 15 days ago - at 12/06/2024 04:15PM

We are experiencing issues with the Catalog and Institutional Repositories build environments. Customers will be able to access current catalogs and IRs, but updates are delayed beyond our 48 hours SLA. We apologize for the inconvenience.

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