Outage in EBSCO

Catalog / IR Processing Delays

Resolved Minor
December 06, 2024 - Started 11 months ago - Lasted 1 day
Official incident page

Incident Report

We are experiencing issues with the Catalog and Institutional Repositories build environments. Customers will be able to access current catalogs and IRs, but updates are delayed beyond our 48 hours SLA. We apologize for the inconvenience.
Components affected
EBSCO Additional Services

Need to monitor EBSCO outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/07/2024 09:54PM

This incident has been resolved.

IDENTIFIED 11 months ago - at 12/06/2024 06:33PM

We successfully identified the problem, implemented a fix, and are now working on restoring currency.

INVESTIGATING 11 months ago - at 12/06/2024 04:15PM

We are experiencing issues with the Catalog and Institutional Repositories build environments. Customers will be able to access current catalogs and IRs, but updates are delayed beyond our 48 hours SLA. We apologize for the inconvenience.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook