Outage in EBSCO

Service Issue Reported – Flipster

Resolved Major

January 16, 2025 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We have received reports of an issue with Flipster. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

Components affected

EBSCO Flipster

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/17/2025 05:12AM

The issues customers reported with Flipster are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

IDENTIFIED over 1 year ago - at 01/17/2025 05:02AM

Our engineering teams have identified the issue affecting Flipster and have provided a temporary workaround:

Workaround: If you see the message "No Holdings Found", enter empty double quotes ("") in the search box and press Search. This should display all holdings.

We are actively working on a resolution and will provide updates as soon as more information becomes available.

INVESTIGATING over 1 year ago - at 01/17/2025 02:52AM

We have received reports of an issue with Flipster. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

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