Outage in EBSCO

Service Issue Reported – Micromedex Link Issues in DynaMedex

Resolved Major
April 04, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have received reports of an issue with the Micromedex link available in DynaMedex to bring a user to the Micromedex site. This appears to be impacting users who do not have IPs registered with Micromedex. The Micromedex engineering team is currently investigating the issue and we will update this page when more information is available.
Components affected
EBSCO Dynamed & Micromedex
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/04/2025 04:34PM

The issues reported with Micromedex link in DynaMedex are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

INVESTIGATING about 2 months ago - at 04/04/2025 01:12PM

We have received reports of an issue with the Micromedex link available in DynaMedex to bring a user to the Micromedex site. This appears to be impacting users who do not have IPs registered with Micromedex. The Micromedex engineering team is currently investigating the issue and we will update this page when more information is available.

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