Outage in EBSCO

Service Issue Reported – Numerous Products

Resolved Major
September 19, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

We have received reports of accessing issues impacting multiple products. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Components affected
EBSCO NoveList EBSCO Explora EBSCO admin EBSCO host Research Databases EBSCO Discovery Service

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/20/2025 07:55PM

The issues customers reported with EBSCO Services are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

IDENTIFIED about 1 month ago - at 09/19/2025 08:54PM

Our engineering teams have identified the issue impacting EBSCO services and are currently working to resolve this issue. We will update this page when more information is available.

INVESTIGATING about 1 month ago - at 09/19/2025 07:34PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 09/19/2025 07:29PM

We have received reports of accessing issues impacting multiple products. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

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