Outage in EBSCO

Service Issue Reported – Personalization Services are down

Resolved Major
December 19, 2025 - Started 23 days ago - Lasted 17 minutes
Official incident page

Incident Report

We have received reports that the ability to personalize the EBSCO search experience is currently down. For users/institutions requiring forced personalization, resources may be inaccessible at this time. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Components affected
EBSCO host Research Databases EBSCO Discovery Service EBSCO Full Text Finder EBSCO Flipster EBSCO DynaMed EBSCO Explora EBSCO NoveList EBSCO Dynamed & Micromedex

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 12/19/2025 07:41PM

The issues impacting personalization are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

MONITORING 23 days ago - at 12/19/2025 07:33PM

Our engineering teams have identified the issue impacting personalization and are monitoring a resolution. Services should be returning to normal at this time. We will update this page when more information is available.

INVESTIGATING 23 days ago - at 12/19/2025 07:27PM

We have received reports that the ability to personalize the EBSCO search experience is currently down. For users/institutions requiring forced personalization, resources may be inaccessible at this time. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

Latest EBSCO outages

Service Issue Reported –EBSCO eBooks - about 1 month ago
Service Issue Reported – Error When Accessing eBooks via EZProxy - about 2 months ago
Service Issue Reported – Bibliograph - about 2 months ago
Service Issue Reported – EBSCOhost Research Databases, EBSCO Discovery Service, Publication Finder, Full Text Finder, NoveList, Mosaic - about 2 months ago
Service Issue Reported – ***EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Experience Manager, and Publication Finder*** - 2 months ago

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