Outage in EBSCO
Service Issue Reported – Personalization Services are down
Resolved MajorIncident Report
We have received reports that the ability to personalize the EBSCO search experience is currently down. For users/institutions requiring forced personalization, resources may be inaccessible at this time. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Components affected
EBSCO host Research Databases EBSCO Discovery Service EBSCO Full Text Finder EBSCO Flipster EBSCO DynaMed EBSCO Explora EBSCO NoveList EBSCO Dynamed & MicromedexTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/19/2025 07:41PM
The issues impacting personalization are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
MONITORING
4 months ago - at 12/19/2025 07:33PM
Our engineering teams have identified the issue impacting personalization and are monitoring a resolution. Services should be returning to normal at this time. We will update this page when more information is available.
INVESTIGATING
4 months ago - at 12/19/2025 07:27PM
We have received reports that the ability to personalize the EBSCO search experience is currently down. For users/institutions requiring forced personalization, resources may be inaccessible at this time. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Latest EBSCO outages
Service Issue Reported – ***Full Text Finder Resolver-Timeout Error *** - about 1 month ago
Service Issue Reported – EBSCOhost EBSCO Discovery Service Personalization, Functionality, and Linking Issues - about 1 month ago
Service Issue Reported – Flipster - about 2 months ago
Service Issue Reported – Displaying PDFs on EHOST - about 2 months ago
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