Outage in EBSCO

Service Issue Reported – Personalization Services are down

Resolved Major
December 19, 2025 - Started 1 day ago - Lasted 17 minutes
Official incident page

Incident Report

We have received reports that the ability to personalize the EBSCO search experience is currently down. For users/institutions requiring forced personalization, resources may be inaccessible at this time. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Components affected
EBSCO host Research Databases EBSCO Discovery Service EBSCO Full Text Finder EBSCO Flipster EBSCO DynaMed EBSCO Explora EBSCO NoveList EBSCO Dynamed & Micromedex

Need to monitor EBSCO outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/19/2025 07:41PM

The issues impacting personalization are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

MONITORING 1 day ago - at 12/19/2025 07:33PM

Our engineering teams have identified the issue impacting personalization and are monitoring a resolution. Services should be returning to normal at this time. We will update this page when more information is available.

INVESTIGATING 1 day ago - at 12/19/2025 07:27PM

We have received reports that the ability to personalize the EBSCO search experience is currently down. For users/institutions requiring forced personalization, resources may be inaccessible at this time. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

Latest EBSCO outages

Service Issue Reported –EBSCO eBooks - 9 days ago
Service Issue Reported – Error When Accessing eBooks via EZProxy - 29 days ago
Service Issue Reported – Bibliograph - about 1 month ago
Service Issue Reported – EBSCOhost Research Databases, EBSCO Discovery Service, Publication Finder, Full Text Finder, NoveList, Mosaic - about 1 month ago
Service Issue Reported – ***EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Experience Manager, and Publication Finder*** - about 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook