Outage in EBSCO
eBook order fulfillment in ECM, GOBI and Mosiac is delayed.
Resolved MinorIncident Report
Summary AI Generated
EBSCO experienced an 8-hour delay in eBook order fulfillment across ECM, GOBI, and Mosaic due to an unforeseen issue. Orders could still be placed during the incident but were not processed in a timely manner. The issue was resolved and normal fulfillment resumed.
Due to an unforeseen issue eBook orders are currently delayed in fulfillment. Orders can be placed in ECM, GOBI, and Mosaic and will be fulfilled as soon as possible. We apologize for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 07/23/2026 04:27AM
The issues customers reported with **eBook order fulfillment in ECM, GOBI and Mosiac is delayed** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
INVESTIGATING
21 days ago - at 07/22/2026 08:28PM
Due to an unforeseen issue eBook orders are currently delayed in fulfillment. Orders can be placed in ECM, GOBI, and Mosaic and will be fulfilled as soon as possible. We apologize for the inconvenience.
Latest EBSCO outages
Service Issue Reported – ***EDS / EBSCOhost New UI / EDS API *** - about 1 month ago
Service Issue Reported – EBSCOHost Research Databases; EBSCO Discovery Service - about 1 month ago
Service Issue Reported – ***Multiple Services*** - 2 months ago
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