EBSCO's Mosaic service was completely inaccessible for approximately 1.1 hours on October 6, 2026. Engineering teams investigated the issue, which was classified as a major incident. The problem was fully resolved, with service restored by 18:06 UTC.
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The issues customers reported with Mosaic are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
We have received reports of an issue with Mosaic, specifically, Mosaic is inaccessible at the moment. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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