Outage in Echobox

Instagram Link Sticker Stories are not being posted

Resolved Minor
September 15, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

Instagram is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with posting Link Sticker Stories. We have contacted Instagram and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/15/2025 08:05AM

This incident has been resolved.

MONITORING 3 months ago - at 09/15/2025 07:22AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 09/15/2025 07:15AM

Instagram is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with posting Link Sticker Stories.

We have contacted Instagram and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

INVESTIGATING 3 months ago - at 09/15/2025 07:09AM

We are currently investigating this issue.

IDENTIFIED 3 months ago - at 09/15/2025 07:09AM

Instagram is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with posting Link Sticker Stories.

We have contacted Instagram and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

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