Outage in Edgenuity

Imagine Language & Literacy - Usage and Progress Reporting Unavailable

Resolved Major
September 26, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Our team is actively investigating an issue impacting users of Imagine Language & Literacy. Educators can not load usage and progress reporting and some navigation elements. We apologize for the inconvenience and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/26/2024 02:49PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 3 months ago - at 09/26/2024 02:36PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

IDENTIFIED 3 months ago - at 09/26/2024 01:36PM

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

INVESTIGATING 3 months ago - at 09/26/2024 12:50PM

Our team is actively investigating an issue impacting users of Imagine Language & Literacy.

Educators can not load usage and progress reporting and some navigation elements.

We apologize for the inconvenience and will provide an update soon.

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