Outage in Edgenuity

Multiple Products - Some Districts Cannot Access Customer Rostering Tools

Resolved Minor

September 10, 2025 - Started 8 months ago - Lasted 36 minutes
Official incident page

Incident Report

Our team is actively investigating an issue impacting users of Imagine+ Assessment Imagine Español Imagine Galileo Imagine Language & Literacy Imagine MyPath Imagine Purpose Traverse The user is presented a white screen when attempting to open the Customer Rostering tools. We apologize for the inconvenience and will provide an update soon.

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 09/10/2025 07:09PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 8 months ago - at 09/10/2025 06:57PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

INVESTIGATING 8 months ago - at 09/10/2025 06:35PM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 09/10/2025 06:34PM

Our team is actively investigating an issue impacting users of
Imagine+ Assessment
Imagine Español
Imagine Galileo
Imagine Language & Literacy
Imagine MyPath
Imagine Purpose
Traverse

The user is presented a white screen when attempting to open the Customer Rostering tools.

We apologize for the inconvenience and will provide an update soon.

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Twig Science - Intermittent issues with accessing class data. - 20 days ago

Educators and Students may experience outdated rosters. - 21 days ago

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