Outage in Edgenuity

Imagine EdgeEX and Imagine Edgenuity - Student Responses Not Saving on Some Assessments

Resolved Major
September 26, 2025 - Started 23 days ago - Lasted 1 day
Official incident page

Incident Report

We have received reports that student responses are not saving on Imagine EdgeEX assessments and Imagine Edgenuity CTE assessments. We are investigating and working with our third party vendor. We apologize for the inconvenience and will provide an update soon.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 09/27/2025 08:22PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 23 days ago - at 09/26/2025 09:35PM

Our team has implemented a solution and is actively monitoring the system to ensure no further issues occur.

If any of your students were affected by this situation, please issue a new retake so they can start the assessment over.

Thank you for your patience and understanding.

INVESTIGATING 23 days ago - at 09/26/2025 08:17PM

We have received reports that student responses are not saving on Imagine EdgeEX assessments and Imagine Edgenuity CTE assessments.

We are investigating and working with our third party vendor.

We apologize for the inconvenience and will provide an update soon.

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