Outage in Edgenuity

Imagine Edgenuity - Educators Experiencing Slow Response Times

Resolved Minor
December 17, 2025 - Started about 17 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators are currently experiencing slow response times and intermittent page errors. We apologize for the inconvenience and will provide an update soon.

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Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 12/17/2025 10:24PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING about 14 hours ago - at 12/17/2025 09:06PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

IDENTIFIED about 14 hours ago - at 12/17/2025 08:46PM

Our team has deployed a potential solution and are working to verify that the issue is resolved.

We will continue to update progress.

IDENTIFIED about 15 hours ago - at 12/17/2025 07:42PM

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

INVESTIGATING about 17 hours ago - at 12/17/2025 05:51PM

Our team is actively investigating an issue impacting users of Imagine Edgenuity.

Educators are currently experiencing slow response times and intermittent page errors.

We apologize for the inconvenience and will provide an update soon.

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