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Outage in Edgenuity

Twig Science - Unable to Create Enrollments With CSV

Resolved Minor
January 14, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

Our team is actively investigating an issue impacting districts that use CSV uploads to create enrollments for Twig Science. We apologize for the inconvenience and will provide an update soon.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 01/14/2026 04:46PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

IDENTIFIED 4 days ago - at 01/14/2026 04:31PM

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

INVESTIGATING 4 days ago - at 01/14/2026 03:40PM

Our team is actively investigating an issue impacting districts that use CSV uploads to create enrollments for Twig Science.

We apologize for the inconvenience and will provide an update soon.

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