A cloud provider issue prevented some students, teachers, and family users from logging into Imagine Edgenuity and Imagine Purpose 6-12 services. The incident lasted 3.8 hours and affected user authentication across both platforms. The team implemented a solution and confirmed users could resume normal activities after monitoring the fix.
We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
Our team is actively working an issue caused by our Cloud provided which is impacting some users of Imagine Edgenuity - as well as - Imagine Purpose 6-12. Specifically, some student, teachers, and family users cannot login.
We apologize for the inconvenience and will provide an update soon.
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