Outage in Edgenuity
Multiple Products - Chromebooks and Tablets Users Cannot Login Using Clever and or Classlink
Resolved MajorIncident Report
Summary AI Generated
Edgenuity experienced a login issue affecting users on Chromebooks and iPads who were unable to access multiple products through Clever or ClassLink authentication. The incident lasted 1.6 hours and prevented students from logging into their educational platforms on mobile devices. The team implemented a solution and confirmed full service restoration after monitoring the fix.
Our team is actively investigating an issue impacting users of several products on mobile devices, including Chromebooks and iPads.
Users may be unable to log in using Clever or ClassLink.
We apologize for the inconvenience and will provide an update soon.
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 03/31/2026 07:58PM
We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
MONITORING
29 days ago - at 03/31/2026 06:42PM
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
INVESTIGATING
29 days ago - at 03/31/2026 06:26PM
Our team is actively investigating an issue impacting users of several products on mobile devices, including Chromebooks and iPads.
Users may be unable to log in using Clever or ClassLink.
We apologize for the inconvenience and will provide an update soon.
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