Outage in Edgenuity

Imagine Edgenuity - Teachers Cannot Download Student Uploaded Assignments

Resolved Minor

April 01, 2026 - Started 28 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Imagine Edgenuity experienced a 5.8-hour outage where teachers were unable to download student uploaded assignments. The technical team identified the root cause and deployed a fix, restoring full functionality to the platform. The incident was classified as minor and has been fully resolved.

Our team is actively investigating an issue impacting users of Imagine Edgenuity, Teachers cannot download student uploaded assignments. We apologize for the inconvenience and will provide an update soon.

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Latest Updates ( sorted recent to last )

RESOLVED 28 days ago - at 04/01/2026 09:50PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 28 days ago - at 04/01/2026 07:41PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

IDENTIFIED 28 days ago - at 04/01/2026 04:05PM

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

INVESTIGATING 28 days ago - at 04/01/2026 04:03PM

Our team is actively investigating an issue impacting users of Imagine Edgenuity,

Teachers cannot download student uploaded assignments.

We apologize for the inconvenience and will provide an update soon.

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