Outage in Edgenuity

Imagine Learning Classroom - Some Users Experience Errors

Resolved Major

September 18, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Edgenuity's Imagine Learning Classroom experienced a major incident lasting approximately 1.8 hours in which some users encountered page loading errors or slow performance. The team identified the root cause, deployed a fix, and confirmed full resolution after a monitoring period.

Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Some users are experiencing errors in page loading, others have pages loading slowly, and others have not issues. We apologize for the inconvenience and will provide an update soon.

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 09/18/2026 04:35PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 1 day ago - at 09/18/2026 03:48PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

IDENTIFIED 1 day ago - at 09/18/2026 03:26PM

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

INVESTIGATING 1 day ago - at 09/18/2026 02:48PM

Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom.

Some users are experiencing errors in page loading, others have pages loading slowly, and others have not issues.

We apologize for the inconvenience and will provide an update soon.

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