Outage in Edgenuity
Imagine Instructional Services and Academies - Some Users Cannot Launch Imagine Edgenuity Courses
Resolved MajorIncident Report
Summary AI Generated
Some users of Imagine Instructional Services and Academies were unable to launch Edgenuity courses, encountering either a blank screen or being redirected back to Genius. The incident lasted approximately 1.7 hours before the team implemented a fix and confirmed full resolution.
Our team is actively investigating an issue impacting users of Imagine Instructional Services and Academies.
Some users cannot launch Imagine Edgenuity courses. Some may see a blank screen, and others are returned to Genius.
We apologize for the inconvenience and will provide an update soon.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/22/2026 06:58PM
We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
MONITORING
4 days ago - at 09/22/2026 06:19PM
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
INVESTIGATING
4 days ago - at 09/22/2026 05:18PM
Our team is actively investigating an issue impacting users of Imagine Instructional Services and Academies.
Some users cannot launch Imagine Edgenuity courses. Some may see a blank screen, and others are returned to Genius.
We apologize for the inconvenience and will provide an update soon.
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