Outage in Edgenuity
Imagine Odysseyware and Ignite Virtual Academy - New Users Cannot Log In
Resolved MajorIncident Report
Summary AI Generated
Recently created users were unable to log in to Imagine Odysseyware and Ignite Virtual Academy. The issue lasted approximately 1.6 hours before the team implemented a fix and confirmed full resolution. All users were subsequently able to resume activities without difficulty.
Our team is actively investigating an issue impacting users of Imagine Odysseyware and Ignite Virtual Academy.
Recently created users cannot log in to Imagine Odysseyware.
We apologize for the inconvenience and will provide an update soon.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/22/2026 07:43PM
We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
MONITORING
4 days ago - at 09/22/2026 06:19PM
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
INVESTIGATING
4 days ago - at 09/22/2026 06:10PM
Our team is actively investigating an issue impacting users of Imagine Odysseyware and Ignite Virtual Academy.
Recently created users cannot log in to Imagine Odysseyware.
We apologize for the inconvenience and will provide an update soon.
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