Outage in Edgio

Possible Issue with Video Streaming Service

Resolved Minor
January 16, 2025 - Started 5 months ago - Lasted 44 minutes

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Outage Details

We are investigating an issue that might be impacting the Edgio Streaming Service. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 20-30 minutes or as new information becomes available.
Components affected
Edgio Uplynk Streaming Service
Latest Updates ( sorted recent to last )
5 months ago - at 01/16/2025 04:05PM

We are investigating an issue that might be impacting the Edgio Streaming Service. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 20-30 minutes or as new information becomes available.

5 months ago - at 01/16/2025 04:14PM

Uplynk Engineers have identified an issue impacting the Uplynk Streaming Service and are actively working to resolve the issue. Users may experience degraded video playback in the form of missing content slate, re-buffering, and/or unavailable streams. Engineers are actively working to resolve the issue. Next expected update: 20-30 Minutes or as new information becomes available.

5 months ago - at 01/16/2025 04:22PM

Uplynk Engineers have identified the issue impacting the Uplynk Streaming Service.

Our internal testing and monitoring tools are indicating that conditions are improving on the platform and are expected to fully recover shortly. Next expected update: 20-30 Minutes or as new information becomes available.

5 months ago - at 01/16/2025 04:27PM

Uplynk Engineers have mitigated the issue impacting the Uplynk Streaming Service. Our internal testing and monitoring tools are indicating that the platform is recovered. Users should begin to experience normal performance. Next expected update: 20-30 minutes or as new information becomes available.

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