Outage in Ekata
Elevated Phone Intelligence Errors
Resolved MajorIncident Report
Summary AI Generated
Ekata experienced an 11-minute outage affecting Phone Intelligence APIs across global regions (APAC, EU, and core). The issue caused elevated errors across these endpoints before being resolved and returning to normal operations.
We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Components affected
Ekata API - Phone Intelligence Ekata API - Phone Intelligence - EU Ekata API - Phone Intelligence - APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 09/10/2026 04:23AM
The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
INVESTIGATING
8 days ago - at 09/10/2026 04:15AM
We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
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