Outage in Elastic Cloud

Customers Unable to Ingest Date Using AWS Firehose

Resolved Major
January 22, 2025 - Started 14 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We are aware of an issue where deployments may be unable to ingest data using AWS Firehose. We are actively investigating the cause of this and will post back in 2 hours or sooner if we have an update.
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 01/23/2025 07:00AM

Deployment is done for AWS and still in progress for GCP and Azure, and we are not seeing any traffic from older version in these regions.
Issue is fixed for new version, marking the incident as Resolved.

IDENTIFIED 13 days ago - at 01/23/2025 06:24AM

The fix has been deployed and tested in Staging. We are now rolling the deployment to Production, all regions, all CSPs.
Next update in 2 hours.

IDENTIFIED 14 days ago - at 01/23/2025 02:35AM

We have identified the cause of the issue and are still working to deploy a fix. We will give another status update in 2 hours.

IDENTIFIED 14 days ago - at 01/23/2025 12:08AM

We have identified the cause of the issue and are still working to deploy a fix. We will give another status update in 2 hours.

IDENTIFIED 14 days ago - at 01/22/2025 10:12PM

We have identified the cause of the issue and are working to deploy a fix. We will give another status update in 2 hours.

INVESTIGATING 14 days ago - at 01/22/2025 09:35PM

We are aware of an issue where deployments may be unable to ingest data using AWS Firehose. We are actively investigating the cause of this and will post back in 2 hours or sooner if we have an update.

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