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Outage in Elastic Cloud

Elastic Cloud Serverless - Anomaly detection job impact

Resolved Major
April 16, 2025 - Started 10 months ago - Lasted about 19 hours
Official incident page

Incident Report

We have determined that some customers on Elastic Cloud Serverless may see incorrect anomaly counts on anomaly detection jobs and some detection rules using filters may not be working correctly. We are continuing to investigate the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 04/17/2025 02:55PM

This incident has been resolved.

MONITORING 10 months ago - at 04/17/2025 08:59AM

The root cause has been identified and addressed. We are currently monitoring the system to ensure stability and performance.

INVESTIGATING 10 months ago - at 04/16/2025 08:47PM

We have determined that some customers on Elastic Cloud Serverless may see incorrect anomaly counts on anomaly detection jobs and some detection rules using filters may not be working correctly. We have also determined that time shifts in lens may be incorrect.

Additionally, if you are using Elasticsearch directly and are using a filters aggregation, have a top level query, but have not turned on the "other_bucket", your results may be incorrect.

We have identified a fix for the issue and are validating the change before deploying to Elastic Cloud Serverless.

INVESTIGATING 10 months ago - at 04/16/2025 07:33PM

We have determined that some customers on Elastic Cloud Serverless may see incorrect anomaly counts on anomaly detection jobs and some detection rules using filters may not be working correctly. We are continuing to investigate the issue.

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