Outage in Elastic Cloud
AutoOps node metrics temporarily unavailable in some regions
Resolved MajorIncident Report
Summary AI Generated
For 43 minutes, Elastic Cloud AutoOps users in a subset of regions were unable to view node-level metrics (CPU, memory, disk, thread pools), seeing a "No data" message in the Nodes view. Cluster health, shard, and deployment data remained fully operational throughout, and no data was lost. The root cause was identified and a fix was rolled out across all affected regions, fully resolving the issue.
We are investigating reports of missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions. This may appear as a "No data" message on the Nodes view. Cluster health, shard, and deployment data are unaffected, and no data loss has occurred.
We will provide an update within the next 2 hours or earlier.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/17/2026 04:31PM
The issue causing missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions has been fully resolved. Cluster health, shard, and deployment data were unaffected throughout, and no data was lost.
IDENTIFIED
2 days ago - at 09/17/2026 04:13PM
We've identified the cause of the missing node-level metrics (CPU, memory, disk, thread pools) in affected regions. Cluster health, shard, and deployment data were never affected, and no data loss has occurred.
A fix has been validated in one region and is now being rolled out to the remaining affected regions. We'll provide a further update once the rollout is complete.
INVESTIGATING
2 days ago - at 09/17/2026 03:50PM
We are investigating reports of missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions. This may appear as a "No data" message on the Nodes view. Cluster health, shard, and deployment data are unaffected, and no data loss has occurred.
We will provide an update within the next 2 hours or earlier.
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