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Outage in Elastic Cloud

Degraded Performance: Cloud Provisioning Delays

Resolved Major
September 23, 2026 - Started about 4 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Elastic Cloud experienced degraded provisioning performance for approximately 2 hours due to slowness with an external container image provider. This caused delays in creating new deployments, scaling existing ones, and relocating instances, though existing running deployments remained unaffected. The issue was resolved without further escalation.

We are currently experiencing delays in provisioning new cloud resources due to slowness with an external container image provider. This may result in delays when creating new deployments, scaling existing ones, or relocating instances affected by infrastructure maintenance. As mitigation, you can try re-running failed plan changes. Existing running deployments are not impacted. Our team is actively monitoring the situation and working to mitigate the issue. We will provide an update in the next 12 hours.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 09/23/2026 04:03PM

This issue has been resolved.

INVESTIGATING about 4 hours ago - at 09/23/2026 02:04PM

We are currently experiencing delays in provisioning new cloud resources due to slowness with an external container image provider. This may result in delays when creating new deployments, scaling existing ones, or relocating instances affected by infrastructure maintenance. As mitigation, you can try re-running failed plan changes.

Existing running deployments are not impacted. Our team is actively monitoring the situation and working to mitigate the issue.

We will provide an update in the next 12 hours.

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