Outage in Elastx
Openstack image and snapshot issues
Resolved Minor
June 04, 2026 - Started 4 days ago
- Lasted about 20 hours
Incident Report
Since the maintenance earlier this week we are seeing issues with images larger than 5GB that are uploaded to the Openstack image service.
Snapshots of servers with local storage (not volume backed) are affected by this as well as it uses the same process for creating snapshots.
They may look as if they have completed successfully but are likely failed and cut off at around 200MB in size.
We are currently investigating closer and are working on a fix for this.
Snapshots of servers with local storage (not volume backed) are affected by this as well as it uses the same process for creating snapshots.
They may look as if they have completed successfully but are likely failed and cut off at around 200MB in size.
We are currently investigating closer and are working on a fix for this.
Components affected
Elastx OpenStackTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
4 days ago - at 06/04/2026 02:23PM
Since the maintenance earlier this week we are seeing issues with images larger than 5GB that are uploaded to the Openstack image service.
Snapshots of servers with local storage (not volume backed) are affected by this as well as it uses the same process for creating snapshots.
They may look as if they have completed successfully but are likely failed and cut off at around 200MB in size.
We are currently investigating closer and are working on a fix for this.
4 days ago - at 06/05/2026 10:03AM
We have managed to pinpoint the issue and implemented a working fix in our test envinroment and will be rolling it out to our production environment shortly.
Some minor disturbances for the image service may be noticed during the rollout.
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