Outage in Electric
Ticketing Delays: Third Party Incident
Resolved Minor
November 28, 2023 - Started almost 2 years ago
Official incident page
Official incident page
Incident Report
Electric is aware of an event reported by one of our third-party vendors affecting communication through our ticketing system. This may prevent customers from sending or receiving messages through messaging apps, email, or the Electric platform.
Our team will continue to take action from our side and will proactively monitor the status with our vendor. Please expect further updates within the next hour.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/28/2023 11:15PM
This incident has been resolved.
IDENTIFIED
almost 2 years ago - at 11/28/2023 07:31PM
Electric is aware of an event reported by one of our third-party vendors affecting communication through our ticketing system. This may prevent customers from sending or receiving messages through messaging apps, email, or the Electric platform.
Our team will continue to take action from our side and will proactively monitor the status with our vendor. Please expect further updates within the next hour.
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