Outage in Electric

High Error Rate w/AI Features

Resolved Minor
January 23, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

One of the third-party services that we rely on within Electric, OpenAI, is currently experiencing problems. This may cause issues when using Gigawatt or associated functionality.
Components affected
Electric AI-Powered Support
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/23/2025 05:39PM

No further issues have been detected from our internal tests.

MONITORING 3 months ago - at 01/23/2025 03:11PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 01/23/2025 03:11PM

OpenAI has implemented a fix for the upstream service.

IDENTIFIED 3 months ago - at 01/23/2025 02:13PM

One of the third-party services that we rely on within Electric, OpenAI, is currently experiencing problems. This may cause issues when using Gigawatt or associated functionality.

Latest Electric outages

IT Hub Inaccessible - 24 days ago
AI-powered services degraded. - about 1 year ago
IT Hub Login outage - about 1 year ago
Gigawatt Degraded Performance - about 1 year ago

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