Outage in Electric

MDM Service Degradation

Resolved Minor
August 21, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Our mobile device management partner is experiencing a moderate failure rate when processing requests. This may cause some actions to fail. Non-exhaustive list of MDM actions impacted: locking, wiping, unenrolling a device, configuring MDM Apple certificates, creating a new organization. Users may experience errors while fetching MDM-related information in device pages.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/21/2025 08:14PM

This incident has been resolved.

MONITORING 2 months ago - at 08/21/2025 07:02PM

Our mobile device management partner is experiencing a moderate failure rate when processing requests. This may cause some actions to fail. Non-exhaustive list of MDM actions impacted: locking, wiping, unenrolling a device, configuring MDM Apple certificates, creating a new organization. Users may experience errors while fetching MDM-related information in device pages.

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