Outage in Eleos Technologies
Investigating a Problem
Resolved Minor
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Outage Details
Components affected
Eleos Technologies APILatest Updates ( sorted recent to last )
We've additionally verified that document images retrieved through the Document API were unaffected and accessible as normal.
We've rolled back a change we made this morning at 9:54 AM EDT. This earlier change caused authentication failures for one customer, and additionally prevented signature images attached to messages from being transmitted correctly.
We've confirmed that the rollback has resolved these issues, and continue to monitor the systems.
We are investigating potential issues affecting the Eleos Mobile Platform. Our on-call team is engaged and will provide an update shortly.
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