Outage in Elevate
Fiber Line Damage - Delta County
Resolved MajorIncident Report
The Elevate Network Operations Center (NOC) has identified a service outage affecting the Delta County area. Approximately 100 subscribers are currently without service. Preliminary reports suggest possible fiber damage.
Our field crews are en route to investigate and begin repairs. Updates will be provided here as new information becomes available. We appreciate your patience as we work to restore service as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 08/12/2026 05:52AM
Services remain fully operational at this time. Thank you for your patience.
MONITORING
13 days ago - at 08/12/2026 12:45AM
Repairs have been completed on the damaged fiber cable, and all impacted customers are back online at this time. We are currently monitoring to confirm complete resolution of the issue. We thank you for your patience regarding this matter.
IDENTIFIED
14 days ago - at 08/11/2026 07:33PM
Elevate Outside Plant crews have located the damaged fiber and have begun repairs. The current estimated restoration time (EOR) is 9:00 PM.
We appreciate your patience and understanding as our crews work to restore service as quickly and safely as possible.
INVESTIGATING
14 days ago - at 08/11/2026 05:22PM
The Elevate Network Operations Center (NOC) has identified a service outage affecting the Delta County area. Approximately 100 subscribers are currently without service. Preliminary reports suggest possible fiber damage.
Our field crews are en route to investigate and begin repairs. Updates will be provided here as new information becomes available. We appreciate your patience as we work to restore service as quickly as possible.
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