Outage in ElevenLabs
EU Residency: Elevated error rates for ASR
Resolved Minor
May 12, 2026 - Started 8 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
ElevenLabs experienced elevated error rates and increased latency for Automatic Speech Recognition (ASR) requests in the European Residency region for 1.1 hours. The incident was classified as minor and affected only EU region users. The service was restored after monitoring showed improvements in both error rates and latency performance.
In the European Residency region only, we are observing increased error rates and latency for ASR requests.
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Latest Updates ( sorted recent to last )
MONITORING
8 days ago - at 05/12/2026 02:52PM
We have observed improvements in error rates and latency, and are continuing to monitor to ensure full resolution.
INVESTIGATING
8 days ago - at 05/12/2026 02:29PM
In the European Residency region only, we are observing increased error rates and latency for ASR requests.
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