Outage in Elium
Unavailable Files on Private Hosting
Resolved Minor
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Outage Details
Components affected
Elium Private HostingLatest Updates ( sorted recent to last )
This incident has been resolved.
At around 3:30pm, our Cloud provider indicated that the incident was over and that the system was stable. For our part, we have not detected any errors since 2:20 pm.
We continue to monitor the service.
This Friday morning at around 8:30, we detected an increase in errors accessing files hosted on certain platforms.
These errors are due to an incident currently being experienced by our Cloud provider hosting the files. This is making the upload and download of certain files temporarily unavailable.
We are monitoring the progress of this incident with our supplier.
We have detected an abnormal number of errors (502) on requests to our Storage provider (for private hosting). For the moment, there is no critical impact on platforms (only few requests are in errors). Our Storage provider has reported an outage on its status page.
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