Outage in Elium

Issue on private (Outscale) hosting

Resolved Major
June 03, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

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Outage Details

One of the servers hosting private (Outscale) platforms has an unexpected increase of memory load. We switched traffic to another backup servers. We still investigate the root cause of this incident.
Components affected
Elium Private Hosting
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/03/2024 12:21PM

We identified the root cause and fixed it. The platforms on the private (Outscale) hosting are now completely available again.

IDENTIFIED 11 months ago - at 06/03/2024 10:56AM

The platforms on the private (Outscale) hosting are intermittently unavailable. We continue to investigate the root cause of this incident and try to permanently fix the issue.

IDENTIFIED 11 months ago - at 06/03/2024 10:17AM

One of the servers hosting private (Outscale) platforms has an unexpected increase of memory load. We switched traffic to another backup servers.
We still investigate the root cause of this incident.

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